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Cancel signing requests

If you need to cancel a signing request for some reason, follow the steps:

  1. Open the Tasks view.

  2. Filter the task list to find the request you need to cancel. Request task titles follow the pattern: "<datetime> Awaiting signature: <document path>".

    • Use the My tasks listing to cancel your own signing request.

    • Use the All tasks listing to cancel someone else's signing request.

  3. Open the request task and click Cancel signing request.

Signing request is canceled on the Signicat side and on the FA side. If you need to send the request again, set the document tags again for sending.